Fiberdyne Helpdesk

Submit a support ticket

Sign in with your Fiberdyne account. Your ticket is filed under your own identity so the team knows who to follow up with.

Submit a support ticket

Fill in what you know. Anything you are unsure about can be left blank.

Computer name or system affected

The device name if you know it (e.g. FPC1090), otherwise the app or system.

What is happening?

What you were doing, what went wrong, and when it started.

How urgent is this?

Type of issue

Exact error message

Copy it word for word if you can - this is often what solves it fastest.

What have you already tried?

Saves us repeating what did not work.

Your ticket history

Submitted as . Tickets are reviewed by Fiberdyne IT.
For anything urgent affecting the whole business, call rather than wait on a ticket.

Ticket submitted

Reference . Fiberdyne IT has it, and system information for your account is collected automatically - you do not need to send anything else.